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TERMS & CONDITIONS
- Rates are quoted nett in Ringgit Malaysia (RM) including of all applicable taxes.
- Rates are quoted in Singapore Dollar (SGD) for Berjaya Hotel Singapore including of all applicable taxes.
- Packages are subject to availability.
- Airport taxes and fuel surcharges are subject to changes
- Berjaya Hotels & Resorts will not be held liable for any transportation changes resulting in rescheduling, cancellation or delay.
- Not applicable for group booking (more than 10 rooms)
- Packages are valid from 1 March 2008 to 31 October 208
- Packages are applicable to Malaysians, Permanent Residents of Malaysia and ASEAN nationals only.
- The management reserves the right to alter, amend, delete or add to these conditions or withdraw the packages at any time without prior notice.
CHILD POLICY
· Meals rate for children are 50% off adult rate.
· Maximum 2 children (age 2-12) per room, sharing existing bedding with parents.
EXTRA BED
· Maximum occupants per room: 3 adults or 2 adults + 2 children (maximum 1 extra bed per room per nights).
· Redang Island- Applicable for Deluxe Garden View Chalet category onwards (except Premier Suite).
· Tioman Island- Applicable for Superior Chalet category onwards.
RESERVATIONS
· Booking more than 1 month- Full payment must be made within 14 days upon confirmation of booking
· Booking within 1 month- Full payment must be made within 7 days upon confirmation of booking.
· Booking less than 2 weeks-Full payments must be made within days upon confirmation of booking.
CANCELLATION/REFUND
· Full / partial payment made is non-refundable.
HOTEL CHECK-IN/CHECK-OUT
· Check-in time is after 2.00 P.M
· Check-out time is before 12.00 P.M
PAYMENT
- Full payment is required, to be paid to our bank account:
- HSBC Bank Malaysia Bhd, No. 1, Jalan Bukit Timbalan, 80000 Johor Bahru, Johor
- Account name: EAST COAST ADVENTURE TRAVEL & TOURS SDN BHD, Account N 311-247696-001 or Maybank Bhd, Johor Bahru City Square, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor, Account name: EAST COAST ADVENTURE TRAVEL & TOURS SDN BHD, Account N 501011007890.
- Bank in slip to be fax to +607-2232571 for our file, call +607-2244546 for any questions and surf our website http://www.mytours.com.my/eastcoast for any packages and booking.
- Confirmation of the booking is subject to hotel room/s availability.
- Reservation must be made at least two Weeks before the tour commence. We must received payment before guest’s arrival or booking will be cancelled immediately.
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