Note: Surcharge RM10.00 per room per night on Eve / Malaysia Public Holidays and School Holidays

Cancellation and No-Show

·          For guaranteed F.I.T reservations, there will be no cancellation charges only if a written notice is provided at least 120 hours prior to the date arrival.

·          Any F.I.T reservation cancellations within 120 hours to arrival date (with or without written notice), or in the event of a no-show, a 1 night room rate will be charged, based on published rate

·          Group reservation cancellations must be in writing at least 40 days prior to arrival date. In the event of non-compliance, a cancellation fee of 1 night room rate will be charged, based on rates

·          Group reservation no-show will be subjected to a cancellation fee of a 1 night room rate plus cost of one day meal if pre arrangement made with the Resort.

1.      Reservations Should Be Made at Least 60 Days Prior to Arrival

2.      For Reservations, the Following Payment Schedule is required:
Upon Confirmation of Package      : 50 % of Total Amount 
 30 Days Prior to Arrival               : Full Payment of Total Amount.

3.      Payments Can Be Made By Telegraphic Transfer, Bank Draft, Bank-In or Cash Payable to:   
MASLIN TRAVEL & MANAGEMENT SERVICES SDN. BHD.
Account No.                 : 5645 4811 2943
Bank / Branch            : Malayan Banking Berhad – Desa Pandan.

4.      Maslin Travel & Management Services Sdn. Bhd. Will Not Be Responsible or Liable for Any ‘Force Majeure’ - Loss, Injury, Damage, Accidental, Delay or Other Irregularities.

5.      Maslin Travel & Management Services Sdn. Bhd. Reserve The Right to Amend Any Changes of Rates & Itinerary.