A refreshing and multi sensory experience awaits the visitor at the Royal Selangor Visitor Center. At the Gallery, visitors explore and experience by seeing, hearing, touching, and learning from the exhibits and interactive displays. They discover how tin, the main composition of pewter is created into objects of desire, gain an appreciation of the beauty and versatility of pewter and find out about the company's history and growth for more than a hundred years.

After the Gallery, visitors are taken on a guided tour of the factory where they get a chance to see how pewter is made. Here they will see for themselves how skilled artisans cast, file, solder, polish and engrave pewter. They can even try their hand at hammering a pewter item.

For a nominal charge, visitors can enroll in the 'School of Hard Knocks'. This is an enjoyable pewtersmithing workshop for groups of 5 to 50 where in less than an hour participants will be taught how to create a pewter dish using traditional tools just it is was done by early pewtersmiths over a hundred years ago. They get to keep their own handcrafted pewter dish and are presented a certificate for their one off masterpiece.

Completing this exhilarating visit is the vast array of merchandise at the retail shop. With 18,000 square feet of retail space, visitors can look forward to the widest selections of pewter gifts and tableware from Royal Selangor, gold and diamond jewellery from Selberan and hallmarked sterling silver from Comyns. Both Selberan and Comyns are members of the Royal Selangor Group.