Pertama Complex is situated at Jalan Tuanku Abdul Rahman, an area thriving with daily commercial and leisure activities. The locale is flocked by Malaysians and tourist alike. It is located in high traffic area enroute to mosque, government office, hotels, banks and others.

Pertama Complex offers many conveniences under one roof. It is a shopping centre with wide choices and variety of products and services for all walks of life such as a road-tax payment centre (JPJ), banking (Bank (Bumiputra Commerce Bank) & ATMs), a variety of food available at food court, restaurants and café, Dental Clinic, Pharmacy and healthcare shop, advocator & solicitors offices, 369 covered parking space within the building and ample parking spaces in surrounding areas and a Surau on the 5th Floor.